Privacy Policy
This policy explains how Wuhan Raydon Technology Co., Ltd. ("we", "us", or "our") handles information when you use XBlur and its support pages at www.leidong.site/xblur/.
1. Photos, videos, and face data
XBlur processes the media you select or capture to detect faces, position masks, edit images and video, and export the result. Face processing can include face locations, facial landmark coordinates, cropped face thumbnails, and tracks that associate face regions across frames of the same video.
These data are used to provide editing features. XBlur does not use them to identify you, create an identity database, train our AI models, or target advertising. Media and face analysis data stay within the app's local storage and are not sent to us or to an external face-processing service.
To let you resume editing, projects may store a copy of the source media, face thumbnails, mask and face-track data, facial landmarks, stickers, and editing settings on your device. XBlur does not provide its own cloud synchronization. Device backups managed by Apple or by you may include app data, depending on your settings.
2. Permissions and local settings
- Photos: the system picker provides the media you choose. Permission to add to your photo library is requested when saving an export.
- Camera and microphone: used when you choose to capture a photo or record video with audio.
- Local settings: editing preferences and unfinished feedback are stored on your device to support normal app operation.
You can manage permissions in iOS or iPadOS Settings. Declining a permission can make the related feature unavailable; it does not require you to create an account. XBlur does not require account registration and does not include advertising, subscription, or third-party analytics SDKs.
3. Feedback and support messages
When you choose to submit in-app feedback, XBlur sends your message, the app version and build, the platform name, and a randomly generated submission identifier over HTTPS to our feedback service at log.leidong.top. The identifier is used to avoid duplicate submissions when retrying. The service records a receipt time. No media attachments or face data are automatically included. Unsent feedback is retained locally for retry; a successful submission clears the local feedback draft.
If you email support@leidong.online, we receive your email address and the contents and attachments you send. We use feedback and support messages to answer questions, diagnose problems, and improve XBlur. Please do not include private photos, videos, passwords, or other sensitive information unless necessary for your request.
4. Website and connection information
This website uses no analytics scripts, advertising trackers, or cookies. Our web server records standard access and error logs, which can include your IP address, request time, requested page, response status, browser information, and referring page if your browser sends it. Servers handling feedback also receive connection information needed to accept and protect requests. This information is used for operation, security, and troubleshooting, not advertising.
5. Sharing and service providers
We do not sell your personal information or share it for cross-app advertising. Hosting, infrastructure, and email providers may process information as needed to operate the website, feedback service, and support email. Information may also be disclosed where required by law or necessary to address fraud, security incidents, or legal claims.
When you export or share media, you control the destination. Apple Photos, device backups, and apps or services you choose in the system share sheet handle that data under their own policies. Website, feedback, and email services may process information in countries other than your own, subject to applicable data-protection requirements.
6. Retention and deletion
- Local media and face data: retained with your project until you delete the draft or remove the app's data. Deleting a draft removes its associated app project files. Files already exported to Photos or another destination must be deleted separately. Manage any device backup copies through your backup provider.
- Feedback: the active feedback database currently uses a 30-day retention period with scheduled cleanup. Rotating database backups may retain deleted records for approximately three additional days.
- Website logs: normally rotated daily with 14 rotations retained; the current log may add a further day. Incident-related records may need to be kept longer to investigate or meet legal obligations.
- Email support: messages are retained as needed to handle the request, related follow-up, and applicable legal obligations. You can ask us to delete correspondence.
7. Your choices and rights
You can decline optional feedback, change permissions, delete local projects, and choose whether to export or share. Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of personal information, and to complain to your local data-protection authority.
For a request about feedback or support correspondence, email support@leidong.online with enough context to locate it, such as the approximate submission date and message topic. We may need to verify the request. We cannot retrieve media or face data that remain only on your device. Where applicable, support and service operation rely on our legitimate interests, your request for assistance, consent where required, or legal obligations.
8. Security and children
Feedback is transmitted over HTTPS. We use access controls to protect server-held information, but no storage or transmission method can be guaranteed completely secure. XBlur is not specifically directed to children, and we do not knowingly solicit personal information from children through feedback or support. A parent or guardian may contact us about information a child has submitted.
9. Changes and contact
We may update this policy as XBlur or our practices change. The updated policy will be published here with a revised date; additional notice or consent will be provided where required.
Operator: Wuhan Raydon Technology Co., Ltd.
Privacy and support contact: support@leidong.online